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On the podcast, a Harvard Business Review Blog was mentioned about "zero feedback". A link to the article was going to be included.I don't see the link - help!Thanks.
Hi John,Here you go!Here are the links: How to Get to No by Anthony Tjan: http://blogs.hbr.org/tjan/2010/04/how-to-get-to-no.html; How to Handle Silence, the Worst Kind of Feedback by Peter Bregman http://blogs.hbr.org/bregman/2010/01/how-to-handle-silence-the-wors.html. Happy reading! Tara
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